Frequently Asked Questions (FAQ)
Private Trader Chat
Support
Web Site
WebEx
Private Trader Chat
Can I upload images to the chat?
Is the private trader chat only for the paid membership?
Will the chat web address change? I'd like to bookmark it.
Support
I still have questions. Who do I contact?
Web Site
I changed my password but I can't login now. What do I do?
How do I change my password?
What is my forums login?
How do I update my contact information?
WebEx
I can't get webex to work on my computer. Who can I call?
How do I play a WebEx ARF file?
I can't see the entire screen during a live session. What can I do?
Can I attend a live meeting on a mobile device?
Do I have to pay WebEx?
Private Trader Chat
Can I upload images to the chat?
Is the private trader chat only for the paid membership?
- Being a non-private trading group leader or assistant leader
- Being a subscriber to one of our experts
- Currently receiving one-on-one mentoring
- Being a Round Table speaker in the previous six months
Will the chat web address change? I'd like to bookmark it.
Support
I still have questions. Who do I contact?
Web Site
I changed my password but I can't login now. What do I do?
How do I change my password?
You'll see a password field and a confirmation field below it. If you fill these two fields in and click on the green "Update" button, your password will be changed.
What is my forums login?
The forums are a separate web site at http://forums.capitaldiscussions.com/. It is not linked with your members web site login.
How do I update my contact information?
On that web page you can make changes to your address, phone numbers, email addresses etc.
The first email address is the email address we will send automated messages to. The first phone number is the first one we will attempt to contact you with first.
WebEx
I can't get webex to work on my computer. Who can I call?
WebEx Tech Support | https://support.webex.com/MyAccountWeb/needsupport.do?userType=ht |
US Toll Free | 866-229-3239 |
US Toll International | +1 408-906-2222 |
How do I play a WebEx ARF file?
The advantage of using the ARF player is that you can see the presenter's screen and the chat with the ARF player.
To download and install the player, go to this web page: http://www.webex.com/play-webex-recording.html
I can't see the entire screen during a live session. What can I do?
Can I attend a live meeting on a mobile device?