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Frequently Asked Questions (FAQ)

Private Trader Chat
Support
Web Site
WebEx

Private Trader Chat
  •  Can I upload images to the chat?
  •  Is the private trader chat only for the paid membership?
  •  Will the chat web address change? I'd like to bookmark it.

Support
  •  I still have questions. Who do I contact?

Web Site
  •  I changed my password but I can't login now. What do I do?
  •  How do I change my password?
  •  What is my forums login?
  •  How do I update my contact information?

WebEx
  •  I can't get webex to work on my computer. Who can I call?
  •  How do I play a WebEx ARF file?
  •  I can't see the entire screen during a live session. What can I do?
  •  Can I attend a live meeting on a mobile device?
  •  Do I have to pay WebEx?

Private Trader Chat

Can I upload images to the chat?

No, but you can paste the web address of an online image. Imgur.com is a great free resource to upload images. You can also use a free ScreenCast account. Screencast is integrated with Snag-It so it's fast to grab a screen shot and click a button to upload it to screencast, then paste the url in the chat room.

Is the private trader chat only for the paid membership?

No. The community is participation based. You can purchase a membership for a small fee, or you can also get access to the private trader chat by:

Being a non-private trading group leader or assistant leader
Being a subscriber to one of our experts
Currently receiving one-on-one mentoring
Being a Round Table speaker in the previous six months

Will the chat web address change? I'd like to bookmark it.

It shouldn't. We may use a shortened url but the url in the main menu of the members site will always have the current address of the private trader chat. If you don't see the "Chat Room" menu item, you are missing the tag that allows access. Please contact support@capitaldiscussions.com to enable it.

Support

I still have questions. Who do I contact?

Contact Tom Nunamaker at +1 210-200-8855 or support@capitaldiscussions.com. Tom lives in Europe and is six hours ahead of US Eastern Time.

Web Site

I changed my password but I can't login now. What do I do?

Clear your web browser cookies and web browser cache, then try again. This nearly always solves the problem.

How do I change my password?

Click on the "Profile" link in the upper right corner.
You'll see a password field and a confirmation field below it. If you fill these two fields in and click on the green "Update" button, your password will be changed.

What is my forums login?

The forums are a separate web site at http://forums.capitaldiscussions.com/. It is not linked with your members web site login.

How do I update my contact information?

At the top of the web page, you should see the "Profile" link.
On that web page you can make changes to your address, phone numbers, email addresses etc.

The first email address is the email address we will send automated messages to. The first phone number is the first one we will attempt to contact you with first.

WebEx

I can't get webex to work on my computer. Who can I call?

WebEx Tech Support	https://support.webex.com/MyAccountWeb/needsupport.do?userType=ht
US Toll Free	866-229-3239
US Toll International	+1 408-906-2222

How do I play a WebEx ARF file?

WebEx's Advanced Recording Format(ARF) is a proprietary format. You have to download and install the ARF player to your computer.
The advantage of using the ARF player is that you can see the presenter's screen and the chat with the ARF player.
To download and install the player, go to this web page: http://www.webex.com/play-webex-recording.html

I can't see the entire screen during a live session. What can I do?

Right click on the shared desktop and select "View" then "Auto-fit".

Can I attend a live meeting on a mobile device?

Only if it is a WebEx "Meeting." WebEx "Events" are not compatible with mobile devices. Capital Discussions uses WebEx Events for the majority of live sessions.

Do I have to pay WebEx?

No! Only Capital Discussions staff will host meetings. You never have to pay WebEx to watch live or recorded meetings or events.

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Capital Discussions, LLC is NOT a Broker Dealer. Capital Discussions, LLC engages in trader education and training. Capital Discussions, LLC offers a number of products and services via the internet at capitaldiscussions.com. Capital Discussions, LLC offers web-based, interactive training courses on demand.

The webinars and seminars given by Capital Discussions, LLC are for educational purposes only. This information neither is, nor should be construed, as an offer, or a solicitation of an offer, to buy or sell securities. You shall be fully responsible for any investment decision you make, and such decisions will be based solely on your evaluation of your financial circumstances, investment objectives, risk tolerance, and liquidity needs.

Options involve risks and are not suitable for all investors. Prior to buying or selling an option, you must receive a copy of Characteristics and Risks of Standardized Options. Copies are available from your broker, by calling 1-888-OPTIONS, or at www.theocc.com. The information on this web site is provided solely for general education and information purposes. No statement should be construed as a recommendation to buy or sell a security or to provide investment advice. You are fully responsible for any investment decisions you make. Such decisions should be based solely on your evaluation of your financial circumstances. Such decisions should be based solely on your evaluation of your financial circumstances, investment objectives, risk tolerance and liquidity needs. Supporting documentation for any claims, comparisons, statistics or other technical data in this presentation is available at Capital Discussions, LLC (info@capitaldiscussions.com).

Past performance is not indicative of future results. Parameters relating to past performance of strategies discussed are not capable of being duplicated. In order to simplify the computations, slippage, commissions, fees, margin interest and taxes are not included in the examples used on this web site. These costs will impact the outcome of all stock and options transactions and must be considered prior to entering into any transactions. Multiple leg strategies involve multiple commission charges. Brokerage firms may require customers to post higher margins than the minimum margins specified on this web site. Investors should consult their tax advisor about any potential tax consequences. Simulated trading programs are designed with the benefit of hindsight. No representation is being made that any portfolio or trade will, or is likely to, achieve profits or losses similar to those shown. All investments and trades carry risks.

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